Contact details:

In all Vuoriortta related questions, please send us an email.
If not possible, you can get hold of us via traditional letter.

Vuoriortta
Laurinlahdentie 24 C 9
02320 Espoo
FINLAND
www.vuoriortta.fi
sales(at)vuoriortta.fi

VAT ID FI25069047

Payments with Visa, Visa Electron or MasterCard:
If you want to pay with Visa, Visa Electron or MasterCard cards,
Vuoriortta acts only as the marketer of services and products and
delivers the products to buyers.
Checkout Finland Oy is responsible for reclamations.
Suomen Ostolaskut Oy (2284303-3) acts as the seller in Visa, Visa Electron and
MasterCard payments and the deal is made between the customer and
Suomen Ostolaskut Oy.
The seller is responsible for all deal related obligations.

Checkout Finland Oy
Business-ID: FI21966066
FIN – PL 322 33101 Tampere

Netbanks:
Checkout Finland Oy (business-id: 2196606-6) provides netbank related
payment transfer services in co-operation with Finnish banks and credit institutions.
For consumers the service works exactly the same way as traditional web payments.

Taxes:
Orders made within the EU include Finnish VAT.
Customers from non-EU countries are responsible for possible import customs and taxes.
Please contact your local authorities regarding possible taxes.

Shipping:
Shipments inside Finland will be shipped by Itella Oyj.
The items will be shipped in an envelope-type package, so it should come directly to your chosen mailbox.

Delivery:
Your order will be delivered to the given address by local post office.
Normal delivery time is 2-5 working days inside Europe by Priority Mail and 4-10 working days outside Europe.

Return policy:
Our goal is 100% customer satisfaction.
Vuoriortta offers you a full 14 day money back guarantee for unused items from the day you receive your order.
Please contact us first via the contact form or via email sales(at)vuoriortta.fi.
In case you are not satisfied with our product and wish to return it so that we can manage a smooth and timely process.
Items must be returned in the original packaging and in original condition.

Please use the return form provided. You can either exchange your product or receive a money refund.

Please ensure that you return orders with sufficient postage.
Returns where postage is not paid will not be accepted by us.
The delivery costs of regular mail will be compensated on return.

Returns outside Finland, please contact us before return shipping via the contact form or via email (sales@vuoriortta.fi).

The terms apply where no other written agreements have been made between you as the purchaser and Vuoriortta.

Return address:

Vuoriortta
Webshop return
Laurinlahdentie 24 C 9
02320 Espoo
FINLAND

Law and jurisdiction:
Finnish law will be applied to all disputes arising under this User Agreement.
All disputes arising under this agreement which cannot be solved by mutual agreement,
shall be solved in the district court of Helsinki, Finland.

Security:
During the payment process the website automatically encrypts your confidential information
in transit from your computer to ours using the Secure Sockets Layer protocol (SSL)
with an encryption key length of 128-bits (the highest level commercially available).

Personal data:
Some personal data is collected and used from the webshop customers, in accordance with the applicable law,
for maintaining and managing the customer relationships; for developing, producing, providing and offering
products or services; and for invoicing and statistical purposes.
For detailed description see our Privacy Policy.